CareLoop
Close care gaps with proactive, auditable outreach.
AI-driven identification of care gaps and chronic-care follow-up, with outreach that stays within clinician-approved protocols.
The problem
Care gaps slip through the cracks, and manual outreach doesn't scale across a chronic-care population.
How it works
Identify open care gaps from the record.
Prioritize outreach by clinical risk.
Draft protocol-based messages for care-team review.
Track and audit every touchpoint and outcome.
Governed by our safety invariants
The same guardrails, every product
AI is never the source of truth
Authoritative hospital data and approved records govern every decision. AI output is a suggestion, checked against the system of record - never a substitute for it.
Abstain rather than guess
When confidence is low, our systems say "unable to determine" and route to a human. We optimize against confident, unsafe answers.
Mandatory human verification
A licensed professional confirms before any high-stakes action - dispensing, documentation sign-off, or claim submission.
PHI stays inside approved boundaries
Protected health information is never sent to unapproved AI providers, logs, analytics, or developer tools. External calls are redacted and schema-validated.
Immutable audit trail
Every AI execution, human decision, and data change is recorded in a tamper-evident audit log - so you can always answer "who, what, and why."
See safety-first AI in your workflow
Walk through a real clinical workflow with our team and see how AI assists without ever overriding your clinicians.